HEAD OF OPERATIONS

Job title : HEAD OF OPERATIONS
Location : Tokyo
Job type : Permanent
Discipline Logistics & Supply Chain
Salary : 10,000,000 ~ 14,000,000
Contact : Garvita Singh
Email : email Garvita
Reference : JOB_007931[906]

We are a leading logistics provider employing over 35000 people in over 900 sites . We have a strong focus on Flat hierarchies, short decision-making processes, and a friendly working environment – we ensure everyone is on an equal footing. Moreover, you are given all the opportunities and space you need to further develop your skills and turn your ideas into reality.

 

Responsibility

  • Management of Sea and/ or Air Freight operations within the company’s Logistics office in Tokyo, Japan.
  • Managing the Operations Department in terms of daily workflow briefing, problem-solving and KPI adherence.
  • Assurance that company’s investment on business relation to Operations are managed maximized to create beneficial result financially and on the service.
  • Developing ideas to further boost the company's own business products.
  • Hire qualified staff for the operational departments as per defined responsibilities.
  • Leading the team members and support their continuous development and growth within the company. Cooperation and teamwork to be ensured anytime.
  • Regular case study and root cause analysis for preventive actions.
  • Goals and directions are continuously updated and taught to the team members in motivational ways.
  • Training of the Operations Team in terms of market information, new regulations, company policy, SOP and orientation of on-boarding employees.
  • Regular joint sales call in terms of acquiring new customers as well as performance meetings. 


 

Requirements

  • Extensive knowledge of local and international freight services and customs policies.
  • Familiar with industry standard programs and able to operate standard systems relevant to the position.
  • Data analytical mindset is a must.
  • Professional working attitude.
  • Highly motivated to learn new processes, receive feedbacks, support the team and work independently. 
 


 

Work life Balance 

  • Hybrid work
  • Flex time